KVKK Agreement

Standard Courier is an economical service offered for your shipments that do not have urgency within the day but need to be delivered on the same day. Our standard courier delivery time across Istanbul ranges between 3 and 3.5 hours.

Yes, our standard courier service is the most economical option in terms of price-performance. Since our couriers deliver multiple shipments along the same route in sequence, costs are reduced and this is reflected to our customers as the most affordable courier solution.

To be included in our daytime normal courier delivery network and for the delivery to arrive by the end of working hours, you must request a courier by 16:00 at the latest. For your urgent shipments after this time, our Express or VIP courier options are available.

Car courier is the service of transporting packages by car that are too large, heavy, or delicate for motorized couriers to carry. A car courier is the safest option for large parcels that risk being damaged on a motorcycle, sensitive technological devices, multiple document boxes, parcel-based products, or large shipments that need to be protected from bad weather conditions.

As MS Moto Courier, passenger cars or light commercial vehicles are used in our car courier service. Your parcels, packages, and bulky shipments that can fit into the trunk and back seat volume of our vehicles and can be carried by a single person are transported safely. You can get instant information from our call center for detailed dimension information.

In our car courier service, since our vehicles are subject to Istanbul traffic, delivery times vary depending on weather and road conditions. However, as we operate on an express transfer logic, once your package is picked up from the address, it is delivered to the recipient within an average of 90 to 180 minutes, depending on the distance.

VIP courier is a personalized service where a motorcycle courier is assigned exclusively for your shipment. While a regular courier makes deliveries by stopping at multiple addresses during the day, the VIP courier delivers your package directly to the recipient the moment it is picked up from you, without stopping at any other address.

In our VIP courier service, processes proceed completely as express. After your request is received, our courier will be at your address within 15 minutes. After picking up the package, delivery is made to the desired point of Istanbul within 30 to 45 minutes, depending on the distance.

In our VIP courier service, the courier carrying your package is tracked in real-time through our digital system until the delivery is complete. Your shipment is delivered exclusively to the authorized person named on the delivery receipt, subject to identity verification and signature, ensuring 100% security.

As MS Moto Kurye, our night courier service continues uninterrupted between 21:00 and 06:00 in the morning. You can reach our call center 24/7 from all districts of Istanbul to request a courier.

Due to the clear Istanbul traffic during the night hours, our delivery processes are expedited. Our night courier delivery time averages between 45 and 90 minutes, depending on the distance between the pickup and drop-off locations.

All your legal shipments that need to be transported urgently, such as emergency documents, spare keys, forgotten passports or IDs, medical products, and medications that fit the motorcycle saddlebag/bag volume, are safely transported by our night couriers.

Express courier is a special service that follows a much faster delivery route compared to normal couriers for your shipments that need to be delivered urgently. While a normal courier makes deliveries by visiting multiple addresses throughout the day, the Express courier prioritizes urgent shipments in a specific region only and moves directly to the delivery point with minimum stops.

As MS Moto Kurye, we race against time for your express courier shipments. Once your call is received, our courier quickly arrives at your address and, after picking up the package, safely delivers it to any point in Istanbul within an average of 60 to 90 minutes (1 - 1.5 hours) depending on the distance.

Express courier prices are determined based on the distance (in kilometers) between the district where the shipment will be picked up and the district where it will be delivered, as well as factors such as bridge tolls. Since it is a faster and priority service compared to standard courier, the price is slightly different; however, compared to VIP courier, it is a much more economical and budget-friendly emergency courier solution. You can use the courier price calculation tool on our website to see the exact fee.

Rental courier prices completely cover the courier's SGK (social security) premiums, meal allowance, fuel, and a daily mileage allowance of 200 km within the scope of the package. As long as your business stays within the standard package limits, it does not pay any additional fees, compensation, or operational expenses for the courier personnel. Additional charges apply only when the specified daily mileage limit is exceeded or when deliveries are requested outside of official working hours.

The courier rental model for companies relieves businesses of a huge financial and operational burden. When you employ couriers in-house, your delivery service stops in situations such as motorcycle breakdowns, accidents, or staff being on leave or sick leave. When you receive outsourced courier services, all these risks are eliminated; even if the courier is on leave, a new courier is immediately assigned in their place and your operations are never disrupted.

The monthly courier rental process begins with the signing of a contracted courier supply protocol that secures mutual rights after your business's logistics needs are determined. Within the scope of the contract, the courier's working hours, job description, and delivery limits are clarified. Following the signatures, your contracted courier starts working directly at your workplace with a high sense of belonging, just like your own staff.

Yes, absolutely. We respect business confidentiality and data privacy. All information you share with MS Kurye is kept strictly confidential and is never shared with third parties. If required, we can sign a Non-Disclosure Agreement (NDA) before starting the process.

Our turnaround time is highly efficient. Once you provide us with the business address or invoice details, our local agents in Istanbul complete the physical visit and prepare your detailed photo/video report within 24 to 48 hours.

We offer a 100% risk-free payment policy. We send the full report, unedited videos, and photos to you first. You only pay after you receive and review the proof. Our flat-rate fee applies to the physical inspection service itself, whether the target company is legitimate or a scam.